Shipping & Delivery

At NOVU, orders are processed in 1–3 business days and are generally delivered within 3–7 business days after processing in eligible NOVU service areas.

Processing

1–3 business days.

Delivery

3–7 business days after processing. Delivery times may vary based on product availability, order size, location, weather and delivery route.

Free Shipping

Eligible orders of $99 or more qualify for free shipping.

Delivery Areas

NOVU currently provides delivery in eligible Canadian service areas. [VERIFY NOVU DELIVERY SERVICE AREA]

Delivery Fees

Delivery fees may vary by order and location. [VERIFY NOVU DELIVERY FEES]

Heavy & Oversized Equipment

Heavy or oversized equipment may require special delivery arrangements. [VERIFY HEAVY / OVERSIZED DELIVERY RULES]

Business Deliveries

Business orders may require coordination based on quantity, product size, weight, delivery location and route.

Delays

Weather, product availability, route conditions and other factors may affect delivery timing.

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Livraison et expédition

Les commandes NOVU sont traitées dans un délai de 1 à 3 jours ouvrables et sont généralement livrées dans un délai de 3 à 7 jours ouvrables après le traitement dans les zones de livraison admissibles de NOVU.

Livraison gratuite

Les commandes admissibles de 99 $ ou plus bénéficient de la livraison gratuite.

Zones de livraison

NOVU offre actuellement la livraison dans les zones canadiennes admissibles. [VÉRIFIER LES ZONES DE LIVRAISON NOVU]